Your Questions, Answered.
Everything you need to know before your visit.
Beginning something new can bring questions—and that's completely okay.
Whether this is your first experience with Massage Therapy, you're curious about Manual Osteopathic Therapy, or you've been considering Craniosacral Therapy for some time, we're here to help you feel informed and confident before your appointment.
If you don't find the answer you're looking for below, please don't hesitate to reach out. We'd be happy to answer your questions.
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Appointments can be booked quickly and securely through our online Jane booking system.
Simply select the treatment you're interested in, choose a convenient appointment time, and you'll receive a confirmation email with everything you need to know before your visit.
If you're unsure which treatment is right for you, don't worry—we'll help guide you toward the best option for your needs.
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Your first visit begins with a conversation.
We'll discuss your health history, current concerns, lifestyle, treatment goals, and any questions you may have before beginning your assessment.
From there, Chelsea will explain the treatment plan, answer any questions, and ensure you're comfortable before beginning treatment.
Every appointment is personalized to your body and your goals.
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Appointment lengths vary depending on the service you book.
Treatment times are listed within the Jane booking system and may include:
30 minutes
45 minutes
60 minutes
75 minutes
90 minutes
120 minutes
If you're unsure which length is appropriate, we'd be happy to help.
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Wear comfortable clothing that allows you to move easily.
For Registered Massage Therapy, you'll be given privacy to undress to your comfort level before treatment. Professional draping is always used, and only the area being treated will ever be uncovered.
For Manual Osteopathic Therapy and Craniosacral Therapy, loose, comfortable clothing is often recommended, as treatment techniques are generally performed while you remain clothed.
Your comfort and dignity are always our priority.
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In most cases, no.
However, some extended health insurance providers require a referral for reimbursement.
We recommend checking with your individual insurance provider before your appointment if you're unsure of your coverage requirements.
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Registered Massage Therapy is a hands-on treatment that focuses on reducing pain, relieving muscular tension, improving circulation, restoring movement, and supporting the body's natural healing processes.
Massage therapy can be beneficial whether you're recovering from an injury, managing chronic pain, experiencing stress, or simply prioritizing your overall wellness.
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Not necessarily.
Some therapeutic techniques may create temporary discomfort when working through areas of significant tension, but treatment should never feel overwhelming.
Chelsea will always communicate with you throughout your appointment and adjust pressure to ensure your comfort.
Healing isn't about "pushing through pain."
It's about working with your body, not against it.
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Manual Osteopathic Therapy is a gentle hands-on approach that works with the body's interconnected systems to improve movement, restore balance, and support overall function.
Rather than focusing only on where pain is felt, osteopathy looks at how the body functions as a whole.
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No.
Treatment is generally very gentle.
Many people are surprised by how subtle the techniques feel while still noticing meaningful improvements afterward.
The goal is to encourage the body toward balance—not force it into change.
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Massage Therapy primarily focuses on muscles, soft tissues, and relieving tension.
Manual Osteopathic Therapy looks more broadly at how muscles, joints, fascia, ligaments, and connective tissues work together to influence movement and overall body function.
Many people benefit from incorporating both approaches into their wellness routine.
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Craniosacral Therapy is an exceptionally gentle manual therapy that works with the craniosacral system—the membranes and cerebrospinal fluid surrounding the brain and spinal cord.
Using a light touch, treatment supports nervous system regulation and encourages the release of long-held patterns of tension throughout the body.
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Most people describe treatment as deeply calming.
Because the techniques are extremely gentle, many people are surprised by how profound the experience can feel.
Some people notice immediate relaxation.
Others experience gradual improvements over several treatments.
Every healing journey is unique.
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Many extended health benefit plans include coverage for Registered Massage Therapy.
Following your appointment, you'll receive an itemized receipt that can be submitted to your insurance provider for reimbursement or direct billing where applicable.
Coverage varies depending on your individual plan.
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Many insurance plans now include coverage for Manual Osteopathic Therapy; however, coverage varies significantly between providers.
We recommend contacting your insurance company before your appointment to confirm your individual benefits.
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Where available, direct billing may be offered.
If direct billing is not available for your provider, you'll receive a detailed receipt to submit for reimbursement.
Please contact us if you have questions regarding your insurance coverage.
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Every person is different.
Some people benefit from weekly appointments during recovery from an injury.
Others visit monthly as part of their ongoing wellness routine.
Chelsea will work with you to develop a treatment plan that reflects your goals without creating unnecessary appointments.
The objective is always to support your long-term health—not simply treat symptoms as they arise.
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Absolutely.
Depending on your needs, Chelsea may recommend combining Massage Therapy, Manual Osteopathic Therapy, or Craniosacral Therapy to provide the most comprehensive support.
Your treatment plan is always personalized.
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Yes.
Chelsea offers prenatal massage therapy designed specifically for the changing needs of pregnancy.
Treatment is modified to ensure both comfort and safety throughout every stage of pregnancy.
If you have questions about whether treatment is appropriate for you, we'd be happy to discuss your individual circumstances.
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Yes.
Chelsea has experience working with young athletes and also offers infant massage.
Treatment is always adapted to the individual's age, comfort level, and specific needs.
Parents or guardians are welcome to discuss any questions before booking.
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Every appointment is unique, so aftercare recommendations may vary.
Depending on your treatment, Chelsea may recommend:
Drinking plenty of water
Gentle stretching
Rest if needed
Applying heat or ice when appropriate
Following personalized home care exercises
These recommendations help support your body's healing process between appointments.
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That's completely okay.
You don't need to have all the answers before booking.
We'll take the time to understand your concerns, answer your questions, and recommend the treatment that best supports your needs.
Healing begins with listening—and that's exactly where we'll start.

